ICH Q7 clause 9: Packaging and identification labelling of APIs and intermediates

The 20 audit questions covering clause 9, each with the objective evidence to request, the nonconformities most often raised against it and what to sample. Part of the free ICH Q7 API GMP audit checklist, which holds 350 items across 18 clauses.

20 items in this clause 1 section 350 items in the full checklist ICH Q7 · updated 2026-06-22

All 20 questions for clause 9

Open any row for its objective evidence, common nonconformities and auditor tips. You can check items off as you go. This browser remembers your progress across all 18 clauses of this checklist.

§9 Packaging and identification labelling of apis and intermediates 20 items · ~100 min
9.10 Are there written procedures for the receipt, identification, quarantine, sampling, testing, and release of packaging materials?
Objective evidence
  • Packaging material management SOP
  • Packaging material specifications
  • Receiving inspection records
  • Sampling and testing records
  • Packaging material release records
  • Rejected packaging disposition
  • Supplier qualification for packaging
  • Packaging material traceability
Common nonconformities
  • Packaging materials without specifications
  • No receiving inspection for packaging
  • Non-conforming materials not quarantined
  • Suppliers not qualified
  • Packaging used without release
  • Container closure integrity testing not performed for primary packaging components
Auditor tip

Packaging materials affect API stability and integrity. Procedures must cover the full lifecycle similar to raw materials. Container closure integrity is critical — incompatible packaging or defective containers can cause API degradation, contamination, or loss during storage and shipment.

9.11 Are containers selected and verified to protect the API, with integrity and cleanliness confirmed?
Objective evidence
  • Container specifications
  • Container compatibility studies
  • Container cleanliness verification
  • Container sanitization procedures
  • Container defect inspection
  • Transportation testing (drops, vibration)
  • Storage testing for container protection
  • Visual inspection of containers
Common nonconformities
  • Containers not compatible with API
  • No cleanliness verification
  • Damaged containers used
  • No sanitization for sensitive products
  • Transportation effects on containers not assessed
  • Moisture barrier properties of containers not verified for hygroscopic APIs
Auditor tip

Container integrity protects the API throughout its shelf life. Selection considers: moisture barrier (for hygroscopic materials), oxygen barrier (for oxidation-sensitive), light protection (for photosensitive), mechanical strength (for shipping), chemical compatibility (with the API and any residual solvents). Containers must arrive clean and may need sanitization for microbially sensitive products.

9.12 Is container-API compatibility demonstrated (e.g., through stability data) for the actual container?
Objective evidence
  • Container compatibility data
  • Extractables/leachables studies
  • Stability data in proposed containers
  • Container change assessment procedures
  • New container validation
  • Container type vs API category matrix
  • Regulatory submissions reflecting container
  • Post-approval container change controls
Common nonconformities
  • Compatibility not studied in actual container
  • Container changes without stability assessment
  • Extractables unknown
  • No container-API matrix documented
  • Material compatibility assumed rather than tested
  • Leachables migration not evaluated under accelerated storage conditions
Auditor tip

Container-API compatibility is demonstrated through stability studies in the actual container. Extractables and leachables from container materials can migrate into the API, especially for liquid or solution forms. Solid APIs have lower risk but can still interact with container coatings or moisture barriers. Testing includes accelerated stability, extractables identification, and compatibility over proposed shelf life.

9.20 Are packaging materials received, examined, quarantined, and released like other materials?
Objective evidence
  • Packaging receiving records
  • Packaging testing records
  • Quarantine procedures for packaging
  • Specifications for each packaging type
  • Visual inspection criteria
  • Dimensional verification records
  • Release procedures
  • Packaging material retention samples
Common nonconformities
  • Packaging not quarantined
  • No testing or inspection on receipt
  • Packaging used before release
  • Specifications missing or inadequate
  • Damaged packaging released for use
  • Dimensional verification omitted for containers critical to automated filling lines
Auditor tip

Like raw materials, packaging materials follow receive-quarantine-test-release. Testing varies by material type: dimensional checks for containers, visual inspection for labels, identification tests for printed items. Specifications should cover physical properties (dimensions, weight, thickness), chemical composition (for contact materials), and visual attributes (color, print quality, absence of defects).

9.21 Are labels stored securely with access restricted to authorized personnel?
Objective evidence
  • Label storage area with access control
  • Authorized personnel list for labels
  • Label storage organization
  • Label inventory records
  • Label reconciliation procedures
  • Access log for label storage
  • Label mix-up prevention training
  • Electronic label printing where applicable
Common nonconformities
  • Labels stored without access control
  • Multiple products' labels mixed in storage
  • No reconciliation of label inventory
  • Unauthorized personnel access to labels
  • Label mix-ups in history
  • Obsolete label revisions still present in active storage alongside current versions
Auditor tip

Labels are a high-mix-up-risk material — a wrong label can cause product misidentification and patient harm. Controls include: locked storage, access logs, organization by product and batch, FIFO usage, periodic reconciliation. Electronic label printing reduces risk by generating labels on-demand rather than holding stocks.

9.22 Are obsolete and superseded labels destroyed with documentation?
Objective evidence
  • Label destruction logs
  • Obsolete label identification procedures
  • Returned label evaluation records
  • Destruction witnessing procedures
  • Periodic obsolete label inventory
  • Label revision management
  • Destruction method documentation
  • QA oversight of label destruction
Common nonconformities
  • Obsolete labels found in current use
  • No destruction of obsolete labels
  • Returned labels reused without verification
  • No destruction records
  • Old revision labels in stock
  • Label destruction not witnessed by a second person as required by procedure
Auditor tip

Obsolete labels in stock create mix-up risk. Destruction with documentation prevents their use. Returned labels from incomplete runs pose the same risk — they should be evaluated and either destroyed or returned to stock only after verification. Destruction logs provide evidence that obsolete materials were removed from circulation.

9.30 Is the issuance of labels controlled and restricted to authorized personnel?
Objective evidence
  • Authorized label personnel list
  • Label issuance procedure
  • Label issuance records
  • Label request forms
  • Designated supervisor training
  • Issuance verification procedures
  • Label request authorization
  • Label tracking system
Common nonconformities
  • Labels issued without authorization verification
  • No designated issuing personnel
  • Free access to label storage
  • No issuance records
  • Labels issued to unauthorized requestors
  • Label issuance quantity not reconciled against batch size requirements
Auditor tip

Label issuance is a controlled transaction. A designated person (typically a label control clerk under warehouse or QA supervision) issues labels against authorized requests. The issuing person verifies: correct product, correct revision, correct quantity, authorized requestor. Documentation of issuance creates the audit trail for label movement.

9.31 Are labels examined for correct content and revision before use?
Objective evidence
  • Label examination records
  • Label specifications
  • Label archive with dated samples
  • Sample labels from each lot/revision
  • Label examination criteria
  • Print quality verification
  • Label testing procedures
  • Incoming label QC
Common nonconformities
  • Labels used without examination
  • No archived label samples
  • Examination limited to content, missing print quality
  • Wrong label revisions used
  • Label defects not caught before use
  • Adhesion testing not performed for self-adhesive labels on container surfaces
Auditor tip

Pre-use label examination catches printing errors, wrong labels, or obsolete revisions before they reach product. Verification checkpoints: content (text, batch number placeholders, expiry format), appearance (color, print quality, clarity), adhesion (for self-adhesive), dimensional (size, placement). Archived samples of each label revision support regulatory audits.

9.32 Is label reconciliation (issued vs. used vs. returned vs. destroyed) performed and documented?
Objective evidence
  • Label reconciliation records per batch
  • Reconciliation calculation documentation
  • Discrepancy investigation records
  • QA review of reconciliations
  • Reconciliation SOP
  • Label waste tracking
  • Batch release hold for unresolved discrepancies
  • Reconciliation training
Common nonconformities
  • Reconciliation not performed
  • Discrepancies not investigated
  • QA not reviewing reconciliations
  • Batches released with unresolved label discrepancies
  • Incomplete reconciliation data
  • Label waste during application not counted and included in reconciliation calculation
Auditor tip

Label reconciliation ensures that labels don't go missing (potential counterfeit risk) or mistakenly applied to wrong products. Math: labels issued = labels applied + labels destroyed + labels returned. Discrepancies require investigation. Common discrepancies: counting errors, waste during label application, labels destroyed during troubleshooting. Unexplained discrepancies trigger thorough investigation.

9.33 Are excess labels bearing batch-specific information destroyed?
Objective evidence
  • Destruction records for excess pre-printed labels
  • Policy on pre-printed vs generic labels
  • Return-to-stock procedures (same batch only)
  • Witnessing of destruction
  • Batch-specific label tracking
  • Excess label counting
  • Reconciliation including destroyed excess
  • Training on label handling
Common nonconformities
  • Pre-printed excess labels reused on different batches
  • No destruction of excess labels
  • Labels returned to stock without verification of batch
  • Destruction not witnessed or documented
  • Excess labels untracked
  • Quantity of destroyed excess labels not included in overall batch label reconciliation
Auditor tip

Pre-printed batch numbers tie labels to specific batches. If excess labels remain after packaging, reusing them for different batches creates mix-up risk. Destruction is preferred. Only reuse for the same batch is acceptable (e.g., when packaging continues over multiple days). Labels without pre-printed batch numbers (generic labels where batch is applied separately) don't have this specific concern.

9.34 Are returned labels evaluated and verified before any reuse?
Objective evidence
  • Returned label evaluation procedures
  • Returned label inspection criteria
  • Destruction of unsuitable returns
  • Return-to-stock authorization
  • Returned label segregation during evaluation
  • Training on returned label handling
  • Records of return decisions
  • Inspection by QA
Common nonconformities
  • Returned labels returned to stock without evaluation
  • Damaged labels reused
  • No segregation during evaluation
  • Return decisions not documented
  • QA not involved in return decisions
  • Labels from aborted runs stored in unsecured areas during evaluation period
Auditor tip

Labels returned from production may be contaminated, damaged, or mixed with other labels. Reuse requires verification: original product confirmed, physical condition acceptable, no mixing with other products' labels. Conservative approach: destroy returned labels rather than risking contamination or mix-up. Only labels known to be clean and correct should be returned to stock.

9.35 Are printed labels examined against the specification before packaging begins?
Objective evidence
  • Start-of-run examination records
  • Label sample examinations
  • Examination criteria in SOPs
  • Examination results in batch records
  • Discrepancy investigation procedures
  • Examination personnel training
  • Representative sample sizes
  • Start-of-run QA verification
Common nonconformities
  • No examination at start of packaging
  • Examination limited to one sample
  • Discrepancies not investigated
  • Examination not documented in batch records
  • Untrained personnel examining labels
  • Start-of-run examination not repeated after line stoppage or label roll changeover
Auditor tip

Start-of-run label examination catches errors before committing large quantities of product. A sample from each label lot is examined against the specification: verify batch number (if pre-printed), expiry date format, product name, strength, storage conditions, manufacturer information. The examination is documented in the batch record.

9.36 Is label application examined during the packaging run to catch errors?
Objective evidence
  • In-line inspection procedures
  • Automated inspection system qualification
  • Line stop procedures for issues
  • Inspection results during runs
  • Defect detection training
  • Line stop investigation records
  • Affected product segregation
  • Vision system records
Common nonconformities
  • No in-line inspection
  • Line continued after defect detection without investigation
  • Automated systems not validated
  • Vision systems providing false negatives
  • Affected product not segregated
  • In-line inspection sampling intervals not defined or justified
Auditor tip

In-line inspection catches issues that develop during a run: mis-applied labels, labels from wrong product getting mixed in, printing drift over time, mechanical issues with label application. Automated systems (vision systems) provide consistent inspection. Any incorrect label detection should halt the line until the issue is understood and corrected. Affected product is segregated for disposition.

9.40 Are there written procedures for packaging and labeling operations, including line clearance?
Objective evidence
  • Packaging operation SOPs
  • Line clearance procedures
  • Material staging verification
  • Changeover procedures
  • Mix-up prevention controls
  • Packaging training records
  • Packaging environment controls
  • End-of-run procedures
Common nonconformities
  • Multiple products on same line simultaneously
  • No line clearance between batches
  • Mix-up controls inadequate
  • Packaging SOPs missing operational details
  • No end-of-run procedures
  • Line clearance verification not signed by a second person before packaging resumes
Auditor tip

Packaging SOPs integrate with labeling SOPs and production SOPs. Content: line clearance before starting, material staging verification, start-of-run checks, in-process monitoring, end-of-run reconciliation, cleanup and changeover. Mix-up prevention is paramount — only one product/batch per packaging line at a time, clear visual identification, physical or administrative controls between operations.

9.41 Do labels contain the required information for the material?
Objective evidence
  • Label content specifications per product
  • Label content verification records
  • Regulatory requirements compliance matrix
  • Market-specific label variations
  • Label template control
  • Label content approval
  • Label content review by regulatory affairs
  • Label audit records
Common nonconformities
  • Required information missing from labels
  • Label content inconsistent with regulatory filings
  • No review of market-specific requirements
  • Outdated label content
  • Manufacturer information incorrect
  • Storage condition statements on labels not aligned with stability study conclusions
Auditor tip

Label content is regulatorily prescribed. The minimum set listed must be present on all API labels. Additional content may be required by specific markets (e.g., pharmacopeial reference, manufacturer license number, product code). Content must be accurate and consistent with regulatory filings. Labels for bulk containers may have different requirements than consumer-facing labels.

9.42 Do containers carry a status label indicating their quality disposition?
Objective evidence
  • Status label color coding
  • Status labels observed on containers
  • Authorization for status changes
  • Status change log or audit trail
  • Training on status labels
  • Status labels vs product labels distinction
  • Periodic audit of status label accuracy
  • Status label SOP
Common nonconformities
  • Status labels not used or inconsistent
  • Status changes without authorization
  • No color coding standard
  • Product and status labels confused
  • Incorrect status labels on containers
  • Electronic status in ERP not synchronized with physical status labels on containers
Auditor tip

Status labels are separate from content/product labels. They communicate the QA disposition status: quarantine (awaiting release), released (approved for use/shipment), rejected (disposition pending), hold (investigation underway). Color coding is standard: yellow for quarantine, green for released, red for rejected. Status label changes are controlled transactions requiring authorization.

9.43 Are shipment containers sealed so that tampering is evident?
Objective evidence
  • Shipping seal specifications
  • Seal application procedures
  • Seal numbers in shipping records
  • Broken seal investigation procedures
  • Customer feedback on seal integrity
  • Seal supplier qualification
  • Seal inventory control
  • Tamper evidence verification
Common nonconformities
  • Shipments without seals
  • Seals not tamper-evident
  • Seal numbers not recorded
  • Broken seals not investigated
  • Customer reports of seal issues ignored
  • Seal inventory not controlled allowing unauthorized access to unused seals
Auditor tip

Tamper-evident seals protect against tampering during distribution. Common seal types: heat-shrink bands, adhesive tape with tamper evidence, metal seals with unique numbers, electronic seals with GPS tracking. Seal numbers or codes should be documented in shipping records for traceability. Customers inspect seals upon receipt and report any issues.

9.44 Does the container-closure system provide tamper evidence appropriate to the distribution risk?
Objective evidence
  • Tamper evidence design documentation
  • Primary and secondary packaging tamper features
  • Tamper evidence testing records
  • Customer training on tamper recognition
  • Tamper incident log
  • Supplier qualification for tamper features
  • Regulatory compliance for tamper evidence
  • Tamper evidence updates based on incidents
Common nonconformities
  • Tamper evidence inadequate or missing
  • Primary packaging without tamper evidence
  • Tamper features not obvious or easily bypassed
  • No customer education on tamper recognition
  • Tamper incidents not reviewed
  • Tamper-evident features not tested for effectiveness under distribution stress conditions
Auditor tip

Tamper evidence goes beyond simple seals — the entire container closure system should make tampering visible. Examples: induction-sealed bottles (aluminum seal visible when removed), child-resistant closures with tamper bands, shrink wrap around entire container, tamper-evident tape across box lids. For primary packaging (direct contact), tamper evidence is most critical; secondary packaging provides additional protection.

9.45 Are intermediates labeled appropriately for their intended internal or external use?
Objective evidence
  • Intermediate label specifications
  • Intermediate labeling SOP
  • Intermediate labels on containers
  • Intermediate traceability records
  • Storage condition labeling
  • Hold time labeling where applicable
  • Intermediate vs API label distinction
  • Intermediate label review
Common nonconformities
  • Intermediate labels missing or incomplete
  • No distinction between intermediate and API labels
  • Storage conditions not labeled
  • Intermediate traceability broken
  • Hold times not indicated
  • Intermediates transferred between sites without proper shipping labels
Auditor tip

Intermediates (materials between steps) have different label requirements than finished APIs. They're typically used internally or between sites, so labels focus on internal traceability rather than consumer information. Minimum content: intermediate identification (often a code rather than name), batch number for traceability, date of manufacture, storage conditions, and hold time if applicable. Retest or expiry dates apply where intermediates are held for extended periods.

9.46 Are packaged and labeled materials examined before release to confirm correctness?
Objective evidence
  • Pre-release examination procedures
  • Examination records for packaged batches
  • QA review during batch release
  • Discrepancy investigation records
  • Examination sampling plans
  • Release hold for unresolved issues
  • Training on examination criteria
  • Integration with batch record review
Common nonconformities
  • No pre-release packaging examination
  • Discrepancies not investigated
  • Batches released before examination complete
  • Examination limited to spot checks
  • No integration with batch release
  • Quantity discrepancy between labelled units and batch record expected count not resolved
Auditor tip

Pre-release examination is the final check that packaging and labeling are correct. Scope: verify label content matches batch record, verify container integrity, verify tamper evidence, verify status labels, verify quantity. Discrepancies could indicate errors during packaging that affect the entire run. QA performs or reviews this examination as part of batch release.

Each item shows its evidence, common nonconformities and auditor tips. The clause index has the PDF of all 350 items, formatted for a clipboard.